Privacy Policy

Ariwis ("we", "us", "our") operates a rental marketplace that connects landlords and renters. This policy explains what data we collect, why we collect it, and how we protect it.

1. Information we collect

Account data: your name, email address, and the role you choose (landlord or tenant).

Profile data: optional public profile fields such as headline, bio, city, website, company, and avatar.

Listing data: property details, photos, location, and amenity information you publish.

Application data: rental applications you submit, including employment details, references, and documents you upload.

Message data: messages and file attachments exchanged within application threads.

Transaction data: credit purchases and ad-slot purchases processed via our payment provider.

Usage data: saved searches, saved listings, and interactions that help us improve the platform.

2. How we use your information

• To create and manage your account and profile.
• To display listings and process rental applications.
• To enable messaging between landlords and applicants.
• To process credit and ad-slot purchases securely.
• To send alerts when new listings match your saved searches.
• To compute landlord responsiveness scores from public activity.
• To prevent fraud, spam, and abuse of the platform.

3. Legal basis

We process your data based on the performance of our contract with you, your consent, and our legitimate interests in operating and securing the platform.

4. Sharing your data

We share data only as necessary to operate the service: with our payment provider for transactions, with our hosting and database provider for storage, and with landlords or applicants as part of the rental process you initiate. We never sell your personal data.

5. Data retention

We retain your account and profile data for as long as your account is active. Listing and application data is kept for the duration relevant to the rental process and your account history. You may request deletion at any time.

6. Your rights

Depending on your jurisdiction, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at support@ariwis.com.

7. Security

We use row-level security on all user data, restrict access by role, and store uploaded documents in private storage with user-scoped paths. Payment data is handled entirely by our payment provider and never stored on our servers.

8. Cookies

We use essential cookies to keep you signed in and the platform functioning. We do not use tracking cookies for advertising.

9. Changes to this policy

We may update this policy as the platform evolves. Material changes will be announced with an updated date at the top of this page.

10. Contact

Questions about this policy or your data? Email support@ariwis.com and we will respond as soon as possible.